t: 0208 361 1713


In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.


Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

New Southgate Cemetery & Crematorium
Brunswick Park Road
New Southgate
N11 1JJ

If you have some feedback which you would like to share with us for inclusion on our website, please email: NewSouthgate@westerleighgroup.co.uk

Recent Testimonials

"I write with thanks and praise for all the members of your staff that I have dealt with since my Father died last December and his ashes were finally scattered on 18 November.
This new and traumatic experience for me was made so much easier by their professional, patient and undertsanding approach, along with faultless efficiency."

"Just a short note to say thank you for all that your staff have done to New Southgate Cemetery and in the participation of burials at the graveside. I have dealt with New Southgate for a number of years now, and in all honesty it gives me such confidence when knowing I have a burial there, than any other cemetery."

"On behalf of myself, husband and daughter, I would like to thank you and your staff for arranging the memorial, ashes and placing the memorial with such care and thoughtfulness. It made this sad time so much easier to do."

"The service you gave was outstanding. Thank you."

Many thanks for your Email just received. I will look forward to seeing the mason's completed work in due course and to receiving relevant documents. You have made an old lady very happy as I was quite worried as to procedure etc. Once again thank you for all your help. Some people make the world a nicer place to live in. You are one of those people.

Thank you so much for all the trouble & attention you have given me over 11 years. The photo of the stone is really good and I do appreciate it very much as I am house bound. I will arrange to come and see it in the summer when I can arrange a lift. I feel as if The Lambert family have been moved from a dark & sunken area into the sunny grave like others who died in that terrible war. Thank you once again.


Complaints Procedure

In the unlikely event that you feel that we haven't fulfilled your expectations please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy.


Download A Feedback Form

We welcome any feedback that you may have. Please feel free download a copy of our Feedback Form below and submit any comments that will enable us to improve our service to you at the following address:

Westerleigh Group Ltd
Westerleigh Road
BS37 8QP