New Southgate Crematorium praised for ‘excellent level of service’
New Southgate Cemetery & Crematorium has been praised by an industry inspector for delivering an “excellent level of service provision.”
Stuart Connelly, an inspector for the Federation of Burial & Cremation Authorities (FBCA), concluded that he “did not feel it necessary to make any recommendations” following his visit to the site in February.
The Crematorium Compliance Scheme involved scrutinising six separate key areas of service delivery, through discussion and viewing of more than 80 points of interest.
Mr Connelly scored the crematorium 100% for administration and for grounds & memorialisation.
New Southgate Cemetery & Crematorium Manager Victoria Crabb said: “I was particularly pleased that we were awarded full marks for grounds and memorialisation.
“The exceptional service and care we offer to local families does not end when their funeral service concludes.
“Our Support extends to offering a huge range of memorialisation options to help the bereaved continue to remember and honour their loved ones, long after they have passed.
“We are continually updating and increasing our memorialisation offer, to provide people living in our diverse local community with even more choice and to ensure they have memorials that are uniquely personal to their loved ones.”
New Southgate Cemetery & Crematorium is part of Westerleigh Group, one of the UK’s largest independent owners and operators of crematoria and cemeteries, with 41 sites in England, Scotland, and Wales, all set within beautifully landscaped gardens of remembrance which provide peaceful places for people to visit and reflect.
Mr Connelly found the crematorium “…to be operating in accordance with the three key areas of compliance: 1. The Cremation Regulations 2009, relating to statutory documentation; 2. The Defra Process Guidance notes 5/12, relating to cremation; and 3. The Code of Cremation Practice, relating to all aspects of the service.”
To find out more about New Southgate Cemetery & Crematorium, the services it provides, and the exceptional care and support it delivers, visit: www.newsouthgatecemetery.co.uk
